khelovip Terms and Conditions

1. General Introduction

This Terms and Conditions document defines the legal relationship between khelovip and all registered and unregistered users of this platform. By visiting the kheloviponline.cam website or creating an account on it, the user is considered to have fully accepted all the terms described in this document.

khelovip is an online entertainment platform offering slots, live casino, sports betting, and various other gaming options. The platform operates in Bengali and is designed specifically for Bangladeshi users, supporting transactions through local mobile wallets such as bKash, Nagad, Rocket, and Upay.

In addition to reading these terms, we sincerely encourage users to also read our Privacy Policy and Responsible Gaming Guidelines, as these documents together form the complete framework for using khelovip.

2. Eligibility and Age Requirement

To use the khelovip service, users must meet the following conditions:

• You must be at least 21 years old. Minors are strictly prohibited from creating an account or placing any bets, playing games, or making transactions on this platform.
• You must operate the account in your own name and for yourself — using an account on behalf of or for a third party is not allowed.
• The user must be of sound mind and body and capable of making their own decisions.
• Opening multiple accounts or using any automated tools to manage an account is not permitted.

3. Account Registration and Verification

3.1 Registration Process

Each user may open only one account. All information provided at registration — name, mobile number, email, and date of birth — must be completely accurate and kept up to date. Providing incorrect or false information may result in account closure.

3.2 Account Security

It is the user's own responsibility to keep their password and login details confidential. If there is any suspicion of unauthorised access to the account, the khelovip support team must be informed immediately. Any loss resulting from sharing login details with a third party is the responsibility of the user concerned.

3.3 Identity Verification (KYC)

In certain cases — particularly before large withdrawals — khelovip may request a copy of a national ID card or passport. How this information is collected, stored, and used is described in our Privacy Policy.

4. Deposits and Withdrawals

4.1 Deposits

bKash, Nagad, Rocket, and Upay can be used to deposit funds into khelovip. The minimum deposit amount for each method is ৳500. There are no transaction fees at the time of deposit and funds are generally credited to the account quickly.

4.2 Withdrawals

The same methods — bKash, Nagad, Rocket, and Upay — apply for withdrawals. The minimum withdrawal amount is ৳800. Requests generally take between 30 minutes and 3 hours to process.

4.3 Source of Funds

Users must confirm that the funds deposited on the platform come from a legitimate source. If there is suspicion that funds deposited come from an illegal source, khelovip reserves the right to suspend any transaction and place the account under investigation.

5. Bonuses and Promotions

5.1 Welcome Bonus

khelovip gives a 120% bonus on the first deposit into a new account, up to a maximum of ৳8,000. For example, depositing ৳1,000 earns a ৳1,200 bonus, making the total balance ৳2,200. Before withdrawing this bonus, the bonus amount must be wagered 20 times — meaning in that example, a wagering requirement of ৳1,200 × 20 = ৳24,000 must be met.

5.2 Other Promotions

khelovip runs various promotions from time to time, including weekly reload rewards, slot festival bonuses, live casino bonuses, birthday special gifts, and referral rewards. Each promotion has its own wagering conditions, validity period, and minimum deposit.

5.3 General Rules for Using Bonuses

• More than one bonus cannot be active at the same time, unless the terms of a particular promotion state otherwise.
• Winnings made using a bonus cannot be withdrawn until the wagering requirement has been met.
• Creating multiple accounts or providing false information in order to obtain bonuses is prohibited. If such fraud is detected, the bonus and all related winnings will be cancelled.
• khelovip reserves the right to withdraw or modify any bonus, though the applicable conditions for bonuses already active will not change.

6. User Conduct and Prohibited Activities

The following activities are strictly prohibited on the khelovip platform:

• Any attempt to hack an account or gain unauthorised access.
• Playing games or placing bets using bots, scripts, or automated software.
• Deliberately exploiting any technical flaw or bug on the platform.
• Colluding with other users to earn bonuses or rewards.
• Harassing, threatening, or discriminating against other users.
• Impersonating khelovip or its staff to deceive third parties.

Involvement in any of the prohibited activities listed above may result in permanent account closure and forfeiture of the associated balance. khelovip reserves the right to take legal action in serious cases.

7. Intellectual Property and Intellectual Assets

All content displayed on the khelovip website — logos, images, text, designs, software code, and trademarks — is protected under the intellectual property rights of khelovip or its content providers.

Users may view the platform's content for personal, non-commercial purposes. However, reproducing, distributing, modifying, or using any content for commercial purposes without written permission is prohibited.

8. Privacy and Data Storage

khelovip collects certain personal information from users when creating and managing an account. Full details of how this information is collected, how long it is stored, and the purposes for which it is used can be found in our Privacy Policy.

Information provided by users is used for service improvement, identity verification, and compliance with applicable regulations. Strict conditions are followed when sharing information with third parties.

9. Limitation of Liability

khelovip strives to provide uninterrupted and error-free service, however khelovip will not be liable in the following situations:

• If gaming or betting activity is disrupted due to loss of internet connection or a technical fault with the user's device.
• If loss occurs due to issues with a third-party game provider's server or software.
• If any game result is affected by an unexpected technical error.
• If an account suffers loss due to the user's own negligence or unauthorised access by a third party.

In any case, khelovip's maximum liability will be limited to the actual balance held in the user's account.

10. Account Suspension and Closure

10.1 Account Closure by khelovip

khelovip may suspend or permanently close an account without notice in any of the following circumstances:

• A clear breach of these Terms and Conditions.
• Suspicion of fraudulent or deceptive activity.
• If it is established that multiple accounts are being operated by the same person.
• If the user is found to be under 21 years of age.
• If documents requested for identity verification are not provided within the specified time.

10.2 Account Closure by the User

Any user may at any time contact the khelovip support team to request closure of their account. The user will be given the opportunity to withdraw any valid balance before the account is closed. Details about the self-exclusion option can be found in the Responsible Gaming Guidelines.

11. Changes to Terms

khelovip reserves the right to change, amend, or update these Terms and Conditions at any time. Registered users will be notified of significant changes by email or through the platform.

Continued use of the platform after a change is made will be considered acceptance of the new terms. It is therefore advisable to make a habit of checking this page before each session.

12. Contact

If you have any questions or need clarification about these Terms and Conditions, please contact our support team. khelovip provides assistance in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

Email: [email protected]

For quick answers to common questions, you can visit our Frequently Asked Questions (FAQ) section, where you will find answers to many questions about accounts, payments, bonuses, and technical issues.